Shipping Policy

Processing Time

All orders are processed and dispatched within 1-2 business days. Orders placed on weekends or public holidays will be processed on the next business day.

You will receive a confirmation email with tracking information once your order has been dispatched.

Delivery Time

International orders typically arrive within 7-12 business days after dispatch. Delivery times may vary depending on your location and local postal services.

Please note that delivery estimates are not guaranteed and occasional delays may occur due to customs processing, weather, or carrier issues outside of our control.

Tracking Your Order

Once your order has been shipped, you will receive an email with a tracking number. You can use this to monitor your delivery status.

If tracking has not updated for an extended period, please allow a few extra days as updates may be delayed during transit.

Customs and Import Duties

International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer and vary by country. We recommend checking with your local customs office for more information.

Lost or Delayed Packages

If your order has not arrived within 20 business days of dispatch, please contact us and we will investigate the issue with the carrier.

Contact Us

If you have any questions about your order or our shipping policy, please reach out to us at [your email address] and we will be happy to help.